Emotional Intelligence in Leadership: Enhance Your EQ With WiLD Toolkit

Last Updated: October 3, 2023 | by Paul Harstrom

Mastering emotions is crucial for leaders to deal with their business more effectively. When leaders effectively manage their emotions, they become better equipped to make sound decisions, build strong relationships, and create a high-performance culture.

Leaders with emotional intelligence are more self-aware and less likely to react impulsively or let their emotions cloud their judgment. Instead, they can remain calm, composed, and make rational decisions, even in challenging circumstances.

At Lead Diligently, we recognize the importance of emotional intelligence in leadership development. We offer a comprehensive approach to enhancing leaders’ EQ through our unique WiLD Toolkit methodology. 

In this article, we’ll explore the benefits of emotional intelligence in effective leadership and how our WiLD Toolkit can help leaders handle pressure and challenging situations.

Click here to learn more about Leadership Development With WiLD Toolkit System.

Importance of Emotional Intelligence (EQ) in Leadership Development:

Imagine a person who remains calm and composed regardless of their difficulties. They have earned the trust of their team and are known for being attentive and approachable, always willing to listen. This person is also adept at making well-thought-out decisions. 

Enhancing Emotional Intelligence with the WiLD Toolkit

These qualities exemplify someone who possesses a high level of emotional intelligence. 

Emotional intelligence plays a crucial role in leadership development, and its importance cannot be overstated. 

“When awareness is brought to an emotion, power is brought to your life.” 

Tara Meyer Robson

As a leader, your ability to understand and manage your own emotions, as well as empathize with the emotions of others, is vital in building strong relationships.

Emotional intelligence allows you to navigate challenging situations with grace and composure. Furthermore, it enables leaders to connect with their team members more deeply. 

They are better equipped to listen actively, resolve conflicts, and provide guidance and support to their team members. This ultimately leads to higher employee engagement, motivation, and productivity.

Here are the key points highlighting the importance of emotional intelligence (EQ) in leadership development:

  • Self-Awareness
  • Relationship Building
  • Conflict Resolution
  • Social skills
  • Empathy
  • Motivation and Inspiration
  • Adaptability and Resilience
  • Effective Communication
  • Decision Making 

By leveraging emotional intelligence, leaders can accelerate their business growth and profitability.

Components of Emotional Intelligence (EQ):

There are five critical components of emotional intelligence, and individuals who develop these skills can enhance their personal and professional well-being to become better leaders. 


This component involves recognizing and understanding one’s emotions, strengths, weaknesses, and values. 

It is the foundation of emotional intelligence, as awareness of one’s emotions is crucial for effectively managing them.


Self-regulation refers to controlling and managing one’s emotions, impulses, and reactions. 

It involves staying calm in stressful situations, being adaptable to change, and displaying emotional maturity.

“We cannot tell what may happen to us in the strange medley of life. But we can decide what happens in us, how we can take it, what we do with it, and that is what counts in the end.” 

Joseph Fort Newton


Emotional intelligence also includes the ability to motivate oneself and persist in facing obstacles. 

It involves having a positive outlook, setting achievable goals, and being driven to achieve personal and professional success.


Empathy is the capacity to understand and share the feelings and perspectives of others. 

It enables individuals to connect with and relate to others deeper, fostering strong relationships and effective communication.

Social Skills: 

Social skills involve proficiency in managing relationships and interactions with others. This component encompasses:

  • Communication skills
  • Conflict resolution
  • Collaboration
  • Ability to inspire and influence others positively

These five components together form the framework of emotional intelligence. Leaders with high emotional intelligence can navigate social situations more effectively, build and maintain healthier relationships, and demonstrate greater resilience in facing challenges.

The Benefits Of Emotional Intelligence (EQ) In Leadership:

Although there are many benefits of enhancing emotional intelligence in leadership yet some of them are discussed below:

Better Decision Making: 

Leaders with emotional intelligence can understand and manage their own emotions. It helps them make more thoughtful and rational decisions.

They don’t let their feelings take control, leading to wiser choices for the organization.

Improved Communication: 

Emotional intelligence enables leaders to empathize with their team members, making it easier for them to understand their feelings and perspectives. 

This fosters open and honest communication, building trust and strong relationships within the team.

Enhanced Conflict Resolution: 

Leaders with emotional intelligence can handle conflicts with greater ease. They stay calm and objective, finding solutions that benefit everyone involved. 

This creates a harmonious work environment and reduces tension within the team.

Higher Employee Morale: 

Leaders who show empathy and understanding towards their employees boost morale. 

When team members feel valued and appreciated, they become more motivated and engaged, leading to higher productivity.

Better Adaptability to Change: 

Emotional intelligence helps leaders cope with change effectively. 

They can handle uncertainties positively, inspiring their team to adapt and stay resilient during challenging times.

Higher Employee Retention: 

A leader with emotional intelligence creates a supportive work environment where employees feel valued and heard. 

This reduces turnover rates as employees are likelier to stay in a positive and nurturing workplace.

Emotional Intelligence in Leadership – Dr. Rob McKenna – Wild Toolkit

Read “10 Strategies for University Department Chairs and Deans”

Role Of the WiLD Toolkit to Enhance Emotional Intelligence (EQ):

Imagine you could improve your performance when the pressure is on. How would it impact your team if everyone had the skills to handle high-pressure situations and conflicts more easily?

LEAD Diligently offers leaders greater insight into their emotional intelligence with the Leading Under Pressure Inventory. This is one of the most effective tools in the WiLD toolkit, specially designed to raise your emotional quotient (EQ). 

It can enhance your ability to regulate your emotions when faced with pressure and effectively understand and address the needs of others in such moments.

During this session, team members are engaged in valuable discussions centered around personalized Feedback Reports. 

These reports offer:

  • Insights into your unique Pressure Profile
  • Shed light on your emotional tendencies under pressure
  • Assess your blind spots when facing pressure and conflict

The aim is to enhance communication and resilience throughout the entire team. By leveraging this knowledge, business leaders can cultivate more excellent stability with improved EQ.

Improve Your Emotional Intelligence (EQ) With LEAD Diligently Coaching:

Whole and intentional leader development is a game-changer in accelerating results for organizations. 

To meet your unique needs, Lead diligently offers a range of options tailored to different aspects of your organization’s growth.

 Investing in Yourself with the WiLD Toolkit

LEAD Diligently offers private coaching and the year-long WiLD Toolkit system for individuals seeking personal development and accountability to lead change. This combination is designed to accelerate results and drive success.

If you want to enhance your leadership team’s emotional intelligence, LEAD Diligently targeted training programs are ideal. 

It offers training for both emerging and executive leaders, empowering them to enhance their emotional skills and effectiveness in dealing with pressure and challenging situations. 

At the organizational level, Lead diligently strives to create a culture that fosters stretch and support. By implementing these programs, your organization can experience the flywheel effect, where strategic thinking, thoughtful interaction, skillful delivery, and team alignment thrive. 

Recognizing and Understanding Personal Triggers With WiLD Toolkit System:

Understanding personal triggers is a crucial aspect of leadership development. 

Personal triggers are specific situations, events, or circumstances that can elicit strong emotional responses or trigger unproductive behaviors in individuals. 

These triggers can vary from person to person, and leaders need to know their triggers to manage their emotions and behaviors effectively.

By recognizing personal triggers, leaders gain valuable insights into their emotional patterns and reactions. This self-awareness allows them to proactively address potential triggers and make conscious choices about their responses. 

Rather than reacting impulsively or defensively, leaders can pause, reflect, and choose more constructive and thoughtful ways to deal with challenging situations. 

“Let’s not forget that the little emotions are the great captains of our lives, and we obey them without realizing it.”

Vincent Van Gogh

Understanding personal triggers also helps leaders develop empathy and better comprehend the triggers of others. 

This empathy enables them to respond with compassion and understanding, fostering healthier relationships and more effective team communication.

The WiLD Toolkit system provides resources and frameworks to assist leaders in recognizing and understanding their triggers. These programs often include assessments, feedback processes, and coaching sessions that facilitate self-reflection and self-discovery.

By delving into their triggers, leaders can identify patterns, underlying beliefs, and emotional hotspots that may hinder their leadership effectiveness. They can then develop strategies and techniques to manage these triggers more effectively. 

This process empowers leaders to respond with greater emotional intelligence, resilience, and adaptability, even in high-pressure or conflict-ridden situations.

Leading with Emotional Intelligence (EQ) in Various Situations:

Influential leaders regulate themselves by avoiding impulsive decisions, stereotyping, and compromising their values. 

To improve self-regulation:

  • Identify your core values and make them non-negotiable in decision-making.
  • Take responsibility for your actions and learn from your mistakes.
  • Practice calming techniques, such as deep breathing, to manage challenging situations.

Self-motivated leaders consistently work towards goals and uphold high standards. To enhance motivation:

  • Reconnect with why you chose your profession and evaluate your career satisfaction.
  • Assess your motivation level using the Leadership Motivation Assessment and seek appropriate resources.
  • Cultivate optimism and find positive aspects even in challenging situations.

Imagine the transformative impact it would have on your team if each member had a profound understanding of their deeper purpose – knowing why they are there and what steps they should take next. 

WiLD Toolkit Image - Holistic Intentional Leader Development.

The Calling + Purpose Inventory is an essential component of the WiLD Toolkit, serving as a foundational personal growth and development tool.

By participating in this session, individuals will have the opportunity to uncover and integrate the profound calling and purpose behind their life and work. 

They will recognize and honor the influential voices that have shaped their lives and leadership, fostering greater alignment, self-motivation, and commitment within the team. 

Empathetic leaders understand others’ perspectives, develop their team, provide constructive feedback, and listen attentively. 

To improve empathy:

  • Practice seeing situations from different viewpoints using techniques like Perceptual Positions.
  • Pay attention to body language to better understand others’ feelings and respond appropriately.
  • Acknowledge and address the emotions of others, demonstrating that you care and value their experiences.

Leaders with strong social skills excel in communication, change management, conflict resolution, and inspiring their teams. 

To develop social skills:

  • Learn conflict resolution strategies to manage disputes within your team or with stakeholders effectively.
  • Enhance your communication skills by seeking feedback and continuously improving your ability to convey ideas.
  • Master the art of giving praise and recognition to inspire loyalty and motivation in your team.

To learn more about improving your social skills in workplace culture, visit our blog Changing Organizational Culture By Harnessing The Oz Principle

Learn how to excel in leadership through emotional intelligence. Discover key strategies and insights for effective leadership.

Key Traits Of Emotional Intelligent Leader:

Emotionally intelligent leaders possess distinct key traits that enable them to create a positive and productive work environment. 

Firstly, they are thoughtful and approachable, valuing open communication and feedback from their team members. They build trust and establish a safe space for open dialogue by being receptive to their employees’ thoughts and concerns.

Secondly, emotionally intelligent leaders can admit their mistakes and apologize when necessary. 

They take responsibility for their actions and consider how systems and practices may have contributed to any issues before placing blame. This humility cultivates accountability and empathy within the team.

Furthermore, these leaders are attuned to their team’s well-being and can recognize signs of burnout. They understand the importance of work-life balance and support their employees in achieving it. 

They create a healthier and more motivated workforce by trusting their team to find their balance and offering flexibility when needed.

Moreover, emotionally intelligent leaders prioritize self-care. They understand the pressure of their leadership role and actively engage in practices to reduce stress and maintain mental well-being. 

They can better support and guide their team effectively by taking care of themselves.

“To increase your effectiveness, subordinate your emotions to your commitments.” 

 Brian Koslow

Finally, these leaders respect each team member’s uniqueness and diverse work styles. While ensuring compliance with essential company practices, they allow employees the freedom to work in ways that suit them best. 

This encourages creativity and productivity while honoring individual strengths and preferences.


Emotional intelligence (EQ) is a crucial component of effective leadership development. With the WiLD Toolkit, leaders can access valuable resources and tools to enhance their EQ or emotional intelligence. 

The WiLD toolkit offers various assessments and inventories that enable individuals to recognize and understand their triggers, manage change and uncertainty, inspire and motivate teams, build trust, and produce collaboration in different situations.

Do not forget to share your thoughts in the comment section below!

How LEAD Diligently Can Help You

Lead Diligently offers expert-led leadership development programs to help you build business executive skills & advance profitable enterprises.

We are on a mission to help our clients gain the clarity they need to wholly pursue their God-given purpose and grow profitable enterprises.


What is the relevance of emotional intelligence in leadership?

Emotional intelligence is relevant in leadership as it fosters better decision-making, communication, and team collaboration, leading to a positive work environment and improved organizational success.

Is emotional intelligence the same as EQ

Emotional intelligence is also known as emotional quotient or EQ.

EQ is having the ability to manage your own emotions in productive ways that empathizes with others, defuses conflict, and communicates effectively.

What are the skills of emotionally intelligent leaders?

Emotional intelligent leaders possess self-awareness, empathy, self-regulation, effective communication, and the ability to motivate and empower their team members.

What are the X signs of emotional intelligence?

X signs of emotional intelligence include being approachable, admitting mistakes, recognizing burnout, practicing self-care, and respecting uniqueness.

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